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Privacy Policy

Privacy Policy


buymsg.com (hereinafter referred to as "we" or "this Website") values your privacy. This Privacy Policy aims to explain how we collect, use, disclose, and protect your personal information when you use the buymsg.com website and its related services. By accessing or using this Website, you agree to the information collection and use practices described in this Privacy Policy.

1. Information We Collect

When you visit, register for an account, place an order, subscribe to our newsletter, or interact with us, we may collect the following types of information:

  • Personally Identifiable Information:

    • Name

    • Email address

    • Phone number

    • Shipping and billing address

    • Login credentials (username and encrypted password)

  • Payment Information:

    • Details of your payment method (e.g., Alipay/WeChat Pay account information). Please note that we typically do not directly store your credit card numbers or bank account details, but instead process all payment transactions through secure third-party payment gateways.

  • Non-Personally Identifiable Information:

    • Browser type and version

    • Operating system

    • IP address

    • Access times

    • Pages visited

    • Referring website

    • Clickstream data (your browsing path on this Website)

    • Device information (device type, screen resolution, etc.)

  • Communication Information:

    • Content of your communications with us via email, online chat, or social media.

2. How We Use Your Information

We primarily collect your information for the following purposes:

  • To Process and Fulfill Your Orders: To process your purchases, manage your account, handle payments, and deliver products to your specified address.

  • To Provide Customer Service: To respond to your inquiries, requests, and resolve any issues you may encounter.

  • To Personalize Your Experience: To provide you with personalized product recommendations and shopping experiences based on your purchase history and preferences.

  • To Send Marketing and Promotional Communications: With your consent, to send you information about our products, services, offers, and promotions. You can opt out of such communications at any time.

  • To Improve Our Website and Services: By analyzing user behavior and trends, to optimize website functionality, product selection, and overall user experience.

  • Security and Fraud Prevention: To protect this Website, our users, and business from fraud, abuse, or other illegal activities.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, court orders, and government requests.

3. Information Disclosure

We do not sell, rent, or otherwise trade your personally identifiable information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, marketing service providers, and IT support providers. These service providers are authorized to use your information only as necessary to perform their functions and are contractually obligated to protect your information.

  • Legal Requirements: We may be required to disclose your information by law, regulation, court order, or government request.

  • Business Transfers: In the event of a corporate merger, acquisition, asset sale, or reorganization, your personal information may be transferred as part of our assets.

  • To Protect Our Rights: When we believe it is necessary to disclose information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms & Services, or as otherwise required by law.

  • With Your Consent: We may share your information with third parties with your explicit consent.

4. Cookies and Other Tracking Technologies

We use Cookies and other similar tracking technologies (such as pixel tags and web beacons) to collect and store information about your visit to and use of this Website. Cookies are small text files stored on your device that are used to:

  • Remember your preferences and settings.

  • Analyze website traffic and usage patterns.

  • Provide personalized content and advertisements.

  • Maintain your shopping cart session.

You can choose to disable Cookies in your browser settings, but this may affect your ability to use certain features of this Website.

5. Your Rights

Depending on applicable data protection laws, you may have the following rights:

  • Right of Access: The right to request access to the personal information we hold about you.

  • Right to Rectification: The right to request correction of inaccurate or incomplete personal information.

  • Right to Erasure (Right to be Forgotten): In certain circumstances, the right to request the deletion of your personal information.

  • Right to Restriction of Processing: In certain circumstances, the right to request restriction of the processing of your personal information.

  • Right to Data Portability: The right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

  • Right to Object: The right to object to certain processing of your personal information, such as for direct marketing purposes.

To exercise any of your rights, please contact us using the contact details provided at the end of this policy.

6. Information Security

We implement reasonable physical, electronic, and managerial measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using SSL encryption technology to secure data transmission and regularly reviewing our security practices. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites before visiting them.

8. Children's Privacy

This Website is not directed at children under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be effective immediately upon posting on this Website. We recommend that you periodically review this page for the latest information. Your continued use of this Website after any changes are posted will constitute your acceptance of those changes.