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Term & Services

Term & Services


Welcome to buymsg.com! These Terms & Services (hereinafter referred to as "these Terms") govern your access to and use of the buymsg.com website (hereinafter referred to as "this Website") and all products and services provided through this Website.

Please read these Terms carefully before using this Website and purchasing the products we offer. By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to be bound by all the contents of these Terms. If you do not agree to any part of these Terms, please do not use this Website.

1. User Account

1.1 Account Registration: To purchase products on this Website, you may be required to register a user account. You agree to provide true, accurate, complete, and current information during the registration process.
1.2 Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify buymsg.com immediately of any unauthorized use of your account or any other breach of security.
1.3 Account Termination: buymsg.com reserves the right, in its sole discretion, to suspend or terminate your account and refuse any current or future use of this Website and services without prior notice, if buymsg.com believes that you have violated any provision of these Terms or engaged in any illegal or improper activities.

2. Privacy Policy

2.1 Your privacy is very important to us. Your use of this Website is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

3. Product Information

3.1 buymsg.com strives to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information is absolutely accurate, complete, or error-free. If there is a significant discrepancy between the product description on the Website and the actual product, we will do our best to correct it.
3.2 Product colors displayed on the Website may vary depending on your monitor settings. We do not guarantee that the colors displayed on your monitor will exactly match the actual product colors.
3.3 All products are subject to their actual physical form.

4. Prices and Payment

4.1 Product Prices: All product prices displayed on the Website are denominated in a specific currency (e.g., RMB or USD) and may not include shipping fees, customs duties, or other taxes, which will be calculated and displayed separately at checkout. buymsg.com reserves the right to change product prices at any time without prior notice.
4.2 Payment Methods: buymsg.com supports various payment methods, as displayed on the checkout page. You agree to make payment according to the regulations of the selected payment method. All payment transactions are processed through secure payment gateways.
4.3 Transaction Security: You understand and agree that when you use third-party payment services, you shall comply with the relevant terms and conditions of the third-party payment service provider. buymsg.com shall not be responsible for any losses caused by the negligence or actions of third-party payment service providers.

5. Order Confirmation

5.1 After you submit an order, you will receive an order confirmation email. This confirmation email only signifies that we have received your order request and does not constitute our acceptance of your order. Acceptance of the order and formation of the contract occurs when we send a shipping notification email.
5.2 buymsg.com reserves the right to refuse or cancel any order, including but not limited to situations such as product unavailability, pricing errors, or suspected fraudulent activity.

6. Shipping and Delivery

6.1 Shipping Areas: buymsg.com primarily provides delivery services for Malaysian local products to customers in mainland China.
6.2 Delivery Time: Delivery times are estimates only. buymsg.com will make reasonable efforts to ensure orders are delivered within the specified time, but will not be responsible for any delays caused by carrier delays, customs clearance, force majeure events, or inaccurate shipping information provided by you.
6.3 Shipping Fees: Shipping fees will be calculated and displayed at checkout based on the total order value, product weight, dimensions, and delivery address.
6.4 Receipt Responsibility: You are responsible for ensuring the accuracy of the shipping address and arranging for receipt of the package upon delivery. If a package cannot be delivered due to an inaccurate address provided by you or no one being available to receive it, you may be responsible for the cost of re-delivery.
6.5 Customs Duties and Taxes: You understand and agree that for international shipping, you may be responsible for import duties, value-added tax, or other taxes imposed by the destination country. These fees are your sole responsibility, and buymsg.com assumes no related liability.

7. Return and Refund Policy

7.1 No Refund Policy: buymsg.com maintains a strict "no refund" policy. All sales are final. Once an order has been placed and confirmed on buymsg.com, it cannot be canceled, returned, or exchanged for a refund. This policy applies to all products sold on our platform.
7.2 Exceptions: Notwithstanding the no-refund policy, if you receive an incorrect item, or an item that is damaged upon arrival, please contact our customer service team immediately within [e.g., 24 or 48 hours] of receiving the package and provide relevant evidence (such as photos or videos). We will assess such cases on an individual basis to determine an appropriate resolution, which may include a replacement of the incorrect or damaged item, rather than a refund.

8. Intellectual Property

8.1 All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of buymsg.com or its content suppliers and is protected by international copyright laws and other intellectual property laws.
8.2 You may not copy, reproduce, republish, upload, post, transmit, or distribute in any way any content from this Website without the prior written consent of buymsg.com.

9. Limitation of Liability

9.1 To the maximum extent permitted by applicable law, buymsg.com shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages (including but not limited to loss of profits, loss of data, or business interruption) arising from your use or inability to use this Website or products purchased through this Website, even if buymsg.com has been advised of the possibility of such damages.
9.2 buymsg.com shall not be responsible for any losses caused by any interruption, delay, or failure of third-party services (including but not limited to payment gateways, logistics companies, or social media platforms).
9.3 Notwithstanding the foregoing, if buymsg.com is found liable to you, buymsg.com's total liability shall in no event exceed the amount actually paid by you for the products or services giving rise to the claim.

10. Indemnification

10.1 You agree to indemnify and hold harmless buymsg.com and its affiliates, directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your misuse of this Website, or your infringement of any third-party rights.

11. Governing Law

11.1 These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
11.2 Any dispute arising out of or in connection with these Terms or your use of this Website shall be submitted to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to Terms

12.1 buymsg.com reserves the right to revise or update these Terms at any time without prior notice. Any revisions will be effective immediately upon posting on this Website. Your continued use of this Website after such revisions have been posted will constitute your acceptance of those revisions. We encourage you to review these Terms regularly to stay informed of any updates.